Amelia Plugin Enterprise-Level Appointment Booking Description & Features

Amelia Plugin is a simple yet powerful automated booking specialist, working 24/7 to make sure your customers can book appointments or events and pay online even while you sleep!

Amelia Plugin Enterprise-Level Appointment Booking WordPress Features

SMS Notifications

Be in instant touch with your customers and employees – communicate with them through SMS text messages.

Custom services schedule

Take advantage of full scheduling flexibility with the custom services schedule feature – configure the working hours and breaks individually per service and employee combinations.

Special days

With just a few clicks configure non-recurring days with special working hours and service schedule.

Schedule Recurring Appointments

Make sure your customers will become your returning customers by letting them schedule recurring appointments.

Choose whether your appointment recurrence is daily, weekly, monthly, or yearly. Maintain your customers satisfied on regular basis.

Custom Fields for booking forms

Construct the booking form to match your business best – configure the custom fields (checkboxes, text areas, etc.) to collect any additional necessary information from your customers.

WooCommerce Integration

Take care of all your payments, taxes, and invoices by using native Amelia plugin WooCommerce integration.

Native Zoom integration

In a few clicks, you can connect your Zoom account with Amelia Plugin. Now your customers can book online appointments and events and get a link to access them in the notification.

This integration will save you a ton of time and help reduce no-shows.

Google Meet Integration

Let your customers schedule online virtual meetings and book online events while getting instant confirmation and access links in the notifications for Google meet.

Events

Configure one-off or repeating events like conferences, classes, meetups, concerts, or anything else – provide a smooth and easy front-end booking interface and a comprehensive attendance management in the back end!

Google Calendar Synchronization

Let your employees keep track of all appointments in their own Google Calendar.

Event Calendar View

Show events in a sleek, modern, fully responsive calendar on the page of your website with a short code. By clicking on an event, pop up with the details, schedule and images will be shown, and they will be able to book instantly.

Outlook Calendar Synchronisation

Employees can connect their Outlook calendar to sync Amelia plugin appointments and events with availability from their calendar.

Search interface for bookings

A convenient search-like interface to look for a suitable service, employee and time by choosing one or more filter criteria.

Step-by-step booking wizard

An alternative way of scheduling appointments by choosing one parameter (service, employee, date) at each step.

Catalog view for services

Quickly create an excellent looking services catalog with just several clicks.

Insightful dashboard and reporting

Keep an eye on how your business performs – track the most important financial and conversion-related KPIs through charts in a dashboard.

Calendar and list view

Amelia provides multiple options for managing the workflow, depending on the level you want to track: monthly, weekly, daily calendar view, timeline, or just an interactive list of appointments.

Manage multiple employees

Keep employees contact data in the WordPress database, manage individual load and performance, configure personal working schedule and days off.

Manage multiple locations

If you have several business locations, you can efficiently manage this with Amelia, storing contact data, address, and geolocation.

Individual employee or service booking forms

Each form that you publish to the site’s front-end can be customized: it can allow booking any service or employee, or just a specific one.

Group appointment bookings

Appointments do not always have to be individual – Amelia supports group bookings as well (e.g., for group excursions). Each service can have minimum and maximum capacity.

Configure minimum time required before booking and before canceling

Depending on your business, configure the periods for bookings and cancellations.

Automated notifications

Send e-mail & SMS notifications both to customers and employees – when an appointment is booked, pending, canceled, rejected, birthday greeting, appointment follow-up, and other.

Four gateways for email notifications (SMTP, standard PHP sendmail, Mailgun API and WP Mail)

Configure the gateway for sending email notifications that suits you best.

Configure global working hours, breaks and days off for the company

Enter your standard business hours, non-working days and bank holidays, and each new employee will have this schedule by default, which you can adjust individually later.

Configure currency, time and date format, and number format settings appropriate for your country

Currencies and formats are fully customizable.

Support for Paypal payment system

The most popular payment system in the world supported out-of-the-box.

Support for Stripe payment system

Allow your customers to pay for their reservations via Stripe payment system.

Mollie Payments Gateways

Accept customer payments online at the moment of booking. Choose the payment gateway you wish with our out-of-the-box integrations with Mollie.

Support for multiple services and service categories

No matter how many different services do you provide, you can add all of them to Amelia Plugin, configuring individual duration, price, and other parameters.

Buffer time before and after service

Configure buffer time, required before and after the service, if the employees need some preparation before, or clean-up after an appointment.

Service Photo Galleries

Upload multiple pictures for service, to be shown on site’s front-end as service photo galleries/slideshows.

Support for Service Extras

Configure extra services, or special treatments provided additionally with a service, which can optionally raise the service price.

Book appointments from the back-end

If your customers book over the phone, you can quickly add their reservations to the database through the admin panel.

Create customer accounts from the back-end

While creating a new appointment, you can quickly create a new WordPress user account for the customer, so he could later book with it.

Manage the database of your customers

List your customers in a convenient filterable grid/list view. Sort by alphabet, or last visit.

Full financial details of the payments

A single database of all payments where you can check each payment status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount, discount, and other information.

Discount coupons for bookings

Create and track usage of discount coupons – for all or some specific services, with a particular usage limit, a fixed amount discount or percentage.

Customizable design

Choose colors and fonts for the front-end elements to make the booking controls match your WordPress theme and corporate brand style.

User Roles and Permissions

Amelia Plugin has four built-in user roles: admin, manager, employee, and customer. Each role has its scope of permissions. Adjusting user permissions through WordPress’ native capabilities system is possible.

Web Hooks

Connect Amelia Plugin with third party applications and send appointments and events data after each booking, canceling and/or rescheduling action.

GDPR Compliant

Amelia Plugin does not store any customers’ data in compliance with GDPR. In Amelia Plugin Customer Panel, your customers can access, manage, and delete their personal data at any point in time.

Customer Panel

Let your customers efficiently manage their appointments, events, and profile right on your website by instantly entering the shortcode on a page. Customers can cancel or reschedule appointments without logging into WordPress.

Employee Panel

Let your employees manage their bookings without access to WordPress Dashboard, straight from the front-end page of you your website. Employees can log in and take control over their appointments and events, manage their schedule, working hours, days off and special days. Employees can manage price for their services, as well as the capacity.

Packages of Services

ONLY WITH PRO & DEV LICENSES

Encourage your customers to buy more by bundling single or multiple services in a package of appointments. You can set the price for the whole package so your customers can have a discount when purchasing the package of services.

Deposit Payment

Deposit payment allows you to divide the amount into two instalments: the first part, which you define, will be paid online during the booking, and the remaining part of the total price that the customer will pay on-site.